Product Support Representative

Tualatin, Oregon, United States · Product Support

Description

Who is EROAD?

EROAD modernises road charging and compliance for road transport by replacing paper-based systems with easy-to-use electronic systems. EROAD introduced the world’s first nationwide electronic road user charging system in New Zealand in 2009. The company is headquartered in Auckland, with offices in Portland, Oregon and is listed on the New Zealand Exchange (NZX).

The Role

EROAD currently operates a help desk from 8:00 am until 5:00pm (Mon – Fri). EROAD is at a stage where the Product Support team will be operating extended hours in the near future as our customer base in different regions increases. This position is 40 hours per week, and may include some Saturdays. The successful applicant will be required to train, diagnose and investigate hardware and software inquiries from customers and installers.

As a key member of EROAD’s Product Support Team will:


Requirements

The responsibilities of the role include:


What are we looking for?

Benefits

Why work at EROAD?

This is an excellent opportunity to join one of New Zealand’s fastest growing high-tech companies. EROAD offers a competitive salary and benefits, excellent career development opportunities, and a fun, fast-paced work environment.

We ensure you have the tools, technology and training to do your best work, and offer flexible work hours to help ensure a healthy work/life balance.

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