Salesforce Analyst - 12 months fixed term

Auckland, North Island, New Zealand · Engineering expand job description ↓


Who is EROAD?

EROAD modernises road charging and compliance for road transport by replacing paper-based systems with easy-to-use electronic systems. EROAD introduced the world’s first nationwide electronic road user charging system in New Zealand in 2009. The company is headquartered in Auckland, with offices in Portland, Oregon and is listed on the New Zealand Exchange (NZX).

The Role

As a Salesforce Analyst you will be involved in the administration of platform based systems (Sales Cloud, Service cloud, Microsoft Dynamics and Supply Chain Module, plus any additional/new systems).

Responsibilities include:

  • First line user support.
  • Documenting user stories, solutions to technical and non-technical audience.
  • Discuss with the business on ticket prioritisation.
  • Configuration - New product set ups, role profiles, fields and layouts, workflow rules and basic coding.
  • User set up and licensing.
  • Maintaining knowledge on applications and using knowledge repositories such as Confluence to record relevant system and product information including implantation and licensing information.

Flexible hours - 4 our 5 days a week. Possibility to become a permanent role.


What we are looking for:

  • Salesforce or system administration experience.
  • Salesforce ADM201 is preferred.
  • Problem solving skills
  • Enjoy dealing with users
  • Excellent communication skills

If you love working as part of a collaborative environment, please send your CV in today!


Benefits of working at EROAD:

This is an excellent opportunity to join one of New Zealand's fastest growing high-tech companies.

Our headquarters are in Albany, so if you live on the Shore you'll have a short commute, free car park, be five minutes' walk from the bus station and so close to the beach you can enjoy a lunchtime swim.

EROAD offers a competitive salary and benefits, excellent career development opportunities, and a fun, fast-paced work environment. We ensure you have the tools, technology and training to do your best work.

Personal information
Your Profile
Application Details
Are you legally able to work in New Zealand?
As part of our recruitment process we conduct references. These will be taken at the final stage of the process, and we will discuss this with you prior to your referees being contacted. We can confirm that all references will be treated confidentially. Do you consent to EROAD contacting your references?
Have you had an injury or medical condition caused by gradual process, disease or infection for example hearing loss, sensitivity to chemicals, repetitive strain or back injuries that may be aggravated or further contributed to by the tasks of this job?
Do you have any existing health issues that would affect your ability to travel?
Have you had any court convictions in the last seven years? Please note, all EROAD employees are required to complete a NZ police check.
Are you currently waiting the hearing of any charges in a civil or criminal court of law?
Have you previously been employed by EROAD?
Do you know anyone employed at EROAD?
Have you previously had a restraint of trade?
DECLARATION - I declare the above information in this application form and in my CV that I have provided, is to the best of my knowledge, correct and I understand that if any false information is given or material facts suppressed I may not be accepted, or if I am employed I may be dismissed. I also understand that any false information given to my medical history with regards to gradual process, disease or infection can result in my loss of entitlement for any compensation from ACC.