Team Lead - Telesales Growth & Retention

Auckland, North Island, New Zealand · Sales expand job description ↓


Who is EROAD?

EROAD modernises road charging and compliance for road transport by replacing paper-based systems with easy-to-use electronic systems. EROAD introduced the world’s first nationwide electronic road user charging system in New Zealand in 2009. The company is headquartered in Auckland, with offices in Portland, Oregon and is listed on the New Zealand Exchange (NZX).

The Role

We are looking for an experienced Team Lead to manage and drive our phone based Growth & Retention team. The Team Lead will have the primary focus of overseeing and managing our Growth and Retention team .

This role presents an excellent opportunity to have a significant impact on the continuing success of EROAD. You will have an opportunity to work as an integral part of the team dedicated to customer success.

As the Team Lead – Growth and Retention, you will support the team to develop new business growth opportunities for a range of EROAD products by:

  • Leading, coaching and developing the EROAD Growth and Retention team to achieve new business and renewal opportunities through telephoning calling activities.
  • Using your sales focussed experience to meet your teams budget for your area and grow revenue and new unit sales into the existing customer base.
  • Developing and manging strategic campaigns and initiatives to exceed sales targets.
  • Translating products into solutions for the customers and using your experience to recommend integrations via API, third party products, training and tools to assist the embedding of EROAD into a customers business.


What are we looking for?

  • 5 + years’ experience of management experience within Sales, ideally management of phone based sales teams.
  • Strong leadership skills with a focus on coaching and mentoring.
  • Technically minded and able to take new products and services and turn into an integrated roadmap fort the customer
  • Experience within the telematics industry preferable.


Why work at EROAD?

This is an outstanding opportunity to take on a critical leadership role in a fast-growing high-tech company with international reach. EROAD offers a competitive salary and benefits, excellent career development opportunities, and a fun, fast-paced work environment.

We ensure you have the tools, technology and training to do your best work, and offer flexible work hours to help ensure a healthy work/life balance.

But don’t take our word for it – see what Working at EROAD have to say about working here.

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Personal information
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Application Details
Are you legally able to work in New Zealand?
As part of our recruitment process we conduct references. These will be taken at the final stage of the process, and we will discuss this with you prior to your referees being contacted. We can confirm that all references will be treated confidentially. Do you consent to EROAD contacting your references?
Have you had an injury or medical condition caused by gradual process, disease or infection for example hearing loss, sensitivity to chemicals, repetitive strain or back injuries that may be aggravated or further contributed to by the tasks of this job?
Do you have any existing health issues that would affect your ability to travel?
Have you had any court convictions in the last seven years? Please note, all EROAD employees are required to complete a NZ police check.
Are you currently waiting the hearing of any charges in a civil or criminal court of law?
Have you previously been employed by EROAD?
Do you know anyone employed at EROAD?
Have you previously had a restraint of trade?
DECLARATION - I declare the above information in this application form and in my CV that I have provided, is to the best of my knowledge, correct and I understand that if any false information is given or material facts suppressed I may not be accepted, or if I am employed I may be dismissed. I also understand that any false information given to my medical history with regards to gradual process, disease or infection can result in my loss of entitlement for any compensation from ACC.