Telephone Sales and Retention Executive

Auckland, North Island, New Zealand · Sales expand job description ↓


Who is EROAD?

EROAD modernises road charging and compliance for road transport by replacing paper-based systems with easy-to-use electronic systems. EROAD introduced the world’s first nationwide electronic road user charging system in New Zealand in 2009. The company is headquartered in Auckland, with offices in Portland, Oregon and is listed on the New Zealand Exchange (NZX).

The Role

Good salary, great hours, Great team culture, superb working conditions, supportive team and free onsite parking. Opportunities like this don’t come along often but with our growth last year the team is expanding.

The Telephone Sales and Retention Executive is a critical position in EROAD’s New Zealand business. This phone based role has the primary focus of prospecting, nurturing and growing new business as well as growing business within EROADs existing customer base (additional units), converting leads from channels into profitable leads and selling to owner drivers.

As a Telephone Sales and Retention Executive you will have the opportunity to work as an integral part of the sales team dedicated to customer success.

The responsibilities of the role includes:

  • Prospecting new business and new sales via the phone, through a combination of cold calling, and converting warm leads
  • Sales to new customers, and converting to higher plans and leads from our channel partners
  • Support the nurturing of leads from EROAD’s marketing activities
  • Appointment setting for external sales people
  • Ensuring all activity is recorded in our CRM system


What are we looking for?

  • Minimum 3 years’ experience in a sales environment with a history of exceeding sales targets
  • Proven phone based sales experience
  • Strong influencing competencies both internal and external
  • Strong problem solving skills
  • Experience within the telematics industry an asset


Why work at EROAD?

This is an excellent opportunity to take on a pivotal role in one of New Zealand’s fastest growing high-tech companies. EROAD offers a competitive salary and benefits, excellent career development opportunities, and a fun, fast-paced work environment.

We ensure you have the tools, technology and training to do your best work, and offer flexible work hours to help ensure a healthy work/life balance.

But don’t take our word for it – see what other EROADers have to say about working here.

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Personal information
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Application Details
Are you legally able to work in New Zealand?
As part of our recruitment process we conduct references. These will be taken at the final stage of the process, and we will discuss this with you prior to your referees being contacted. We can confirm that all references will be treated confidentially. Do you consent to EROAD contacting your references?
Have you had an injury or medical condition caused by gradual process, disease or infection for example hearing loss, sensitivity to chemicals, repetitive strain or back injuries that may be aggravated or further contributed to by the tasks of this job?
Have you had any court convictions in the last seven years? Please note, all EROAD employees are required to complete a NZ police check.
Are you currently waiting the hearing of any charges in a civil or criminal court of law?
Do you know anyone employed at EROAD?
DECLARATION - I declare the above information in this application form and in my CV that I have provided, is to the best of my knowledge, correct and I understand that if any false information is given or material facts suppressed I may not be accepted, or if I am employed I may be dismissed. I also understand that any false information given to my medical history with regards to gradual process, disease or infection can result in my loss of entitlement for any compensation from ACC.