Product Manager - Tax

Auckland, North Island, New Zealand expand job description ↓


Who is EROAD?

EROAD modernises road charging and compliance for road transport by replacing paper-based systems with easy-to-use electronic systems. EROAD introduced the world’s first nationwide electronic road user charging system in New Zealand in 2009. The company is headquartered in Auckland, with offices in Portland, Oregon and is listed on the New Zealand Exchange (NZX).

The Role

Creative, smart and driven? We’re looking for an experienced Product Manager with strong customer empathy and proven SaaS product management experience. You will love products and customers and be confident managing through complexity to meet both strategic objectives and our current and future customers’ needs. You will be able to identify high value problems and work closely with our agile development teams deliver intuitive solutions. You’ll be responsible for driving new ideas and delivering success for our customers and our business. And above all, you will have an eye for detail and understand the black and white world of regulatory solutions.

Each of the EROAD Product Management team have a specific area of responsibility and we are after someone who is excited by the opportunity to help make tax compliance easy. EROAD was built on the foundation of a disruptive electronic Road User Charge solution, now expanded to include solutions for Weight Mileage Tax in Oregon, and the International Fuel Tax Agreement across the US. This product area is core to who we are at EROAD and is critical to our customers’ confidence so we need someone who understands the need for accuracy and can keep an eye on the detail.

  • Conduct exploratory research to identify high opportunity problems to be solved amongst current and potential customers.
  • Forecast commercial outcomes, business value and customer impact in collaboration with the appropriate in-market teams and Finance.
  • Work closely with Engineering to define scope and milestones to ensure on-time and in-scope delivery using agile methodologies.
  • Partner with UX to validate proposed solutions using prototypes and wireframes to reduce risk and ensure market fit.
  • Communicate the product roadmap to a broad range of stakeholders (development teams, in-market businesses, the executive investment committee, and customers) managing competing priorities and ensuring release readiness.
  • Support product marketing with value proposition development, internal comms, help and training requirements.
  • Analyse product usage trends and user feedback for continuous improvement opportunities.


What are we looking for?

  • Graduate or post graduate degree.
  • 3 – 5 years SaaS based / digital product management experience.
  • Experience in a high growth environment.
  • Solid technical knowledge and experience in an agile environment.
  • Ability to demonstrate impact delivered to customers.



This is an outstanding opportunity to take on a critical role in a fast-growing high-tech company with international reach. EROAD offers a competitive salary and benefits, excellent career development opportunities, and a fun, fast-paced work environment.

We ensure you have the tools, technology and training to do your best work, and offer flexible work hours to help ensure a healthy work/life balance.

But don’t take our word for it – see what other EROADers have to say about working here.

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Personal information
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Application Details
Are you legally able to work in New Zealand?
As part of our recruitment process we conduct references. These will be taken at the final stage of the process, and we will discuss this with you prior to your referees being contacted. We can confirm that all references will be treated confidentially. Do you consent to EROAD contacting your references?
Have you had an injury or medical condition caused by gradual process, disease or infection for example hearing loss, sensitivity to chemicals, repetitive strain or back injuries that may be aggravated or further contributed to by the tasks of this job?
Do you have any existing health issues that would affect your ability to travel?
Have you had any court convictions in the last seven years? Please note, all EROAD employees are required to complete a NZ police check.
Are you currently waiting the hearing of any charges in a civil or criminal court of law?
Have you previously been employed by EROAD?
Do you know anyone employed at EROAD?
Have you previously had a restraint of trade?
DECLARATION - I declare the above information in this application form and in my CV that I have provided, is to the best of my knowledge, correct and I understand that if any false information is given or material facts suppressed I may not be accepted, or if I am employed I may be dismissed. I also understand that any false information given to my medical history with regards to gradual process, disease or infection can result in my loss of entitlement for any compensation from ACC.