Key Account Manager

Auckland, North Island, New Zealand · Sales expand job description ↓


Who is EROAD?

EROAD is a global leader in road charging, compliance and regulatory telematics services. Our mission is to bravely solve complex transportation problems across the global landscape by delivering intuitive solutions to help our customers, government agencies and stakeholders succeed. EROAD introduced the world's first nationwide electronic road user charging system in New Zealand in 2009. The company is headquartered in Auckland, with offices in Portland, Oregon and is listed on the New Zealand Exchange (NZX)

The Role

We are looking for a tech-savvy Key Account Manager with an understanding of the transport industry, to support EROAD’s large and enterprise customers.

You will manage the full customer lifecycle from onboarding to renewal, applying your expertise and knowledge to drive positive change through the use of EROAD products.

Additionally, the role includes a sales and growth component from accounts you are assigned.

The position will suit someone with senior account management experience, while a history of success in sales and project management is an asset.

Who are you?

  • You communicate with influence – and it doesn’t matter if you’re writing an internal business report or presenting to the senior executives of a prospective customer
  • You understand the importance of relationships. Your reputation as a reliable and customer-focused sales professional precedes you, and you bring your relationship skills to stakeholder management, negotiation, and sales and revenue growth
  • Your exceptional levels of organisation shine through in everything you do, whether it’s in the attention to detail you give to an account or change management plan, your ability to multitask in a fast-paced environment, or the thorough and methodical approach that enables you to remain calm under pressure
  • You are used to managing projects. You have a proven ability to deliver on time, with high quality; you solve your own problems and you self-manage.


What are we looking for?

  • Strong project management experience
  • Experience within the telematics industry an asset
  • Experience within the heavy and commercial vehicle sector an asset.



This is an excellent opportunity to take on a pivotal role in one of New Zealand’s fastest growing high-tech companies. EROAD offers a competitive salary and benefits, excellent career development opportunities, and a fun, fast-paced work environment.

We ensure you have the tools, technology and training to do your best work, and offer flexible work hours to help ensure a healthy work/life balance.

But don’t take our word for it – see what other EROADers have to say about working here.

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Personal information
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Application Details
Are you legally able to work in New Zealand?
As part of our recruitment process we conduct references. These will be taken at the final stage of the process, and we will discuss this with you prior to your referees being contacted. We can confirm that all references will be treated confidentially. Do you consent to EROAD contacting your references?
Have you had an injury or medical condition caused by gradual process, disease or infection for example hearing loss, sensitivity to chemicals, repetitive strain or back injuries that may be aggravated or further contributed to by the tasks of this job?
Do you have any existing health issues that would affect your ability to travel?
Have you had any court convictions in the last seven years? Please note, all EROAD employees are required to complete a NZ police check.
Are you currently waiting the hearing of any charges in a civil or criminal court of law?
Have you previously been employed by EROAD?
Do you know anyone employed at EROAD?
Have you previously had a restraint of trade?
DECLARATION - I declare the above information in this application form and in my CV that I have provided, is to the best of my knowledge, correct and I understand that if any false information is given or material facts suppressed I may not be accepted, or if I am employed I may be dismissed. I also understand that any false information given to my medical history with regards to gradual process, disease or infection can result in my loss of entitlement for any compensation from ACC.